Effective date: 24 August 2026
This Privacy Policy explains how AICOXINELECTRONICS (HONG KONG) LIMITED (“AICOXIN”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit this website, submit an inquiry, request a quotation, communicate with us or place an order.
1. Who we are
AICOXINELECTRONICS (HONG KONG) LIMITED
Unit A17, 29/F, Ningjin Centre, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong
Email: Chip@Aicoxin.com
2. Information we may collect
Depending on how you interact with us, we may collect:
- Identity and business contact information, such as name, company name, job title, email address, telephone number, country and delivery address.
- Inquiry and sourcing information, such as part numbers, BOM files, quantities, target prices, technical requirements, application details and requested lead times.
- Order and transaction information, such as quotations, purchase orders, invoices, payment status, shipping instructions and customs or compliance documents.
- Communications sent through forms, email, chat or other business channels.
- Technical and usage information, such as IP address, browser or device type, referring pages, pages viewed, approximate location, security logs and cookie choices.
Payment providers process payment-card, PayPal or banking information under their own terms. We do not normally receive or store complete payment-card details.
3. How we collect information
We collect information directly from you when you complete an inquiry or checkout form, email a BOM, contact us by email or chat, request a quotation, place an order or otherwise communicate with us. We may also receive information from your company, authorized representatives, logistics or payment providers, suppliers, fraud-prevention services and cookies or similar technologies.
4. How we use information
We may use personal information to:
- Respond to inquiries and evaluate product availability, pricing, lead time and sourcing requirements.
- Prepare quotations, process orders, arrange payment, delivery, customs documentation and after-sales support.
- Authenticate users, maintain website security, prevent fraud, troubleshoot errors and protect our legal rights.
- Maintain business, accounting, tax, compliance and transaction records.
- Improve website performance, products, customer service and marketing measurement where permitted.
- Send relevant business communications where you have requested them or where otherwise permitted by applicable law.
Where applicable, we process information based on your consent, steps requested before or in connection with a contract, compliance with legal obligations, or our legitimate business interests, subject to the rights and safeguards required by applicable law.
5. How we share information
We may share information only as reasonably necessary with:
- Website hosting, security, email, form, analytics, chat and IT service providers.
- Payment processors and financial institutions, including PayPal where used.
- Suppliers, authorized distributors and sourcing partners needed to prepare or fulfil a quotation or order.
- Carriers, freight forwarders, customs brokers and other logistics providers.
- Professional advisers, auditors, insurers, regulators, law-enforcement bodies or courts where required or appropriate.
- A buyer, seller or adviser involved in a genuine corporate transaction, subject to appropriate confidentiality safeguards.
We do not sell personal information.
6. International transfers
Electronic-components sourcing, payment, hosting and delivery may involve service providers or recipients in locations outside Hong Kong. Where required, we use contractual, organizational or other appropriate safeguards for international transfers and limit information to what is reasonably necessary.
7. Cookies and similar technologies
We use cookies and similar technologies for essential website functions and, where enabled and permitted, functionality, analytics or advertising measurement. Please see our Cookie Policy for details and available choices.
8. Data retention
We retain personal information only for as long as reasonably necessary for the purpose collected, including inquiry follow-up, transaction fulfilment, warranties, dispute handling, security, tax, accounting, sanctions and other legal requirements. When information is no longer required, we take reasonable steps to delete, anonymize or securely dispose of it.
9. Your rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, restriction of or objection to certain processing of your personal information, and to withdraw consent where processing is based on consent. Under Hong Kong’s Personal Data (Privacy) Ordinance, individuals may request access to and correction of their personal data, subject to applicable exceptions.
To make a request, email Chip@Aicoxin.com. We may need to verify identity and authority before responding. You may also contact the relevant data-protection authority where the law gives you that right.
10. Security
We use reasonable administrative, technical and organizational measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure. Please do not send passwords, complete card details or other unnecessary sensitive information through ordinary inquiry forms or email.
11. Children
This website is intended for business and professional users and is not directed to children. We do not knowingly collect personal information from children through the website.
12. Third-party links
The website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we are not responsible for those practices.
13. Changes to this Policy
We may update this Privacy Policy when our services, technology or legal requirements change. The effective date above shows the latest revision.
14. Contact
For privacy questions or requests, contact AICOXINELECTRONICS (HONG KONG) LIMITED at Chip@Aicoxin.com.
Unit A17, 29/F, Ningjin Centre, 7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong.